Less interface, more appetite.
We design kiosks that don’t scream “technology.” Graivy makes ordering feel effortless, increasing conversions and reducing friction while forwarding clean event data to your systems.
Graivy KioskOS benefits
Pilots in 2–4 weeks
Measure real behaviors fast, so you can decide to scale (or iterate) without a long, risky rollout.
Hardware agnostic
Runs on the devices you pick. No vendor lock-in, no surprise rip-outs.
Customer experience design approach
Graivy treats kiosks like quiet hosts, not flashy billboards. We apply behavioral science so guests find what they want faster, accept recommended add-ons more often, and finish orders without friction. Accessibility is built into our platform (it’s the rule, not a feature); our edge is how the UI reduces choice overload and nudges decisions without nagging.
Human-first research
We start with observation and quick in-store tests to map real guest decisions, not guesses.
Fully brandable UI
Brand-first kiosk screens you can theme, tweak, and localize so every location looks and sells like you want it to.
Contextual personalization
Serve moments, not menus. Context-aware defaults and personalized suggestions that feel helpful, not creepy.
Features spotlight
Rich customer experience
Make the food irresistible visually and fast.
High-res photos, hero video slots, and optional 3D assets present food beautifully; pre-loading media assets keep performance snappy on any device.
Smart upselling
Turn tiny moments into real revenue without annoying guests.
We surface the single best add-on at the exact moment it’ll convert (cart-aware, time-aware, and capped for guest comfort), and you can A/B test copy, price, and timing to scale winners safely.
Fits any menu
Run any menu you’ve got – combos, modifiers, or strange local specials.
Our flexible data model maps bundles, modifiers, and nested categories so kiosks reflect real-world menus instead of forcing workarounds.
Cloud-based
Deploy changes instantly and run hundreds of stores like one.
A cloud-first control plane pushes themes, promos, and experiments to devices, while edge caching and signed updates keep kiosks serving when networks hiccup.
Integration
Make your POS, payments, and peripherals sing together.
Prebuilt connectors, signed webhooks, and lightweight device adapters move orders, inventory, and payments into your stack with minimal IT cycles.
Customization
Keep the brand intact from HQ – let stores react locally.
Global templates preserve look-and-feel; scoped local overrides let regions change promos, copy, prices, or language in minutes – no dev ticket required.
Manage every kiosk without calling IT
Publish fearlessly.
One click to push. One click to undo. Staged rollouts, cached fail-safes, and a version history that keeps you honest.
Targeted hours. Tailored experiences.
Master menu from HQ with local overrides. Extend hours for a game, hide sold-outs downtown, or launch a single-location flash special.
Frequently Asked Questions
Will we have to change our POS?
Usually no. We have prebuilt connectors for common POS systems and APIs for custom integrations.
How long before we see results?
Pilots typically show measurable behavioral differences (faster completion, fewer assists, improved add-on rates) within 2–4 weeks. Exact timing depends on menu complexity and traffic patterns.
Can we run A/B tests?
Yes. The admin supports variant testing; events capture everything your analysts need to validate lift.
Do you provide dashboards?
No. Graivy focuses on clean, reliable event capture and integrations. We give your analysts the data and sample templates so they can measure impact in your BI tools.
Book a demo
A concise, results-driven demo that demonstrates operational impact, integration ease, and a clear path to a quick pilot.
